Comunicación interna y desempeño laboral del personal de la sede administrativa de los Servicios Básicos De Salud Cañete -Yauyos, 2022
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Date
2023-12-06
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Nacional de Cañete
Abstract
La investigación tuvo por objetivo determinar de qué manera la comunicación interna se
relaciona con el desempeño laboral del personal de la sede administrativa de los Servicios
Básicos de Salud Cañete -Yauyos 2022, el tipo de investigación fue con un enfoque cuantitativo - deductivo, perteneciente a una investigación básica no experimental, transversal, de nivel correlacional. Se estudió la relación entre las variables comunicación interna con el desempeño laboral. La población estuvo conformada por un total de 135 colaboradores de la sede administrativa de los Servicios Básicos de Salud Cañete Yauyos y la muestra usada fue de 100 administrativos aplicando como instrumento de recolección de datos el cuestionario, los resultados fueron procesados y analizados con el programa SPSS versión 27. Para determinar la correlación entre las variables y dimensiones se usó la prueba de normalidad, se concluyó que existe una correlación positiva media entre la comunicación interna y el desempeño laboral, es decir, que a medida que exista una buena comunicación interna habrá un mejor desempeño laboral en la entidad.
The objective of the investigation was to determine how internal communication is related to the work performance of the personnel of the administrative headquarters of the Basic Health Services Cañete -Yauyos 2022, the type of investigation was with a quantitative - deductive approach, belonging to a Non-experimental, cross-sectional basic research, corresponding to the correlational level. The relationship between the internal communication variables with job performance was studied. The population was made up of a total of 135 employees of the administrative headquarters of the Basic Health Services Cañete Yauyos and the sample used was 100 administrative staff applying the questionnaire as a data collection instrument, the results were processed and analyzed with the SPSS program. version 27. To determine the correlation between the variables and dimensions, the normality test was used, it was concluded that there is an average positive correlation between internal communication and job performance, that is, as long as there is good internal communication, there will be a better job performance in the entity.
The objective of the investigation was to determine how internal communication is related to the work performance of the personnel of the administrative headquarters of the Basic Health Services Cañete -Yauyos 2022, the type of investigation was with a quantitative - deductive approach, belonging to a Non-experimental, cross-sectional basic research, corresponding to the correlational level. The relationship between the internal communication variables with job performance was studied. The population was made up of a total of 135 employees of the administrative headquarters of the Basic Health Services Cañete Yauyos and the sample used was 100 administrative staff applying the questionnaire as a data collection instrument, the results were processed and analyzed with the SPSS program. version 27. To determine the correlation between the variables and dimensions, the normality test was used, it was concluded that there is an average positive correlation between internal communication and job performance, that is, as long as there is good internal communication, there will be a better job performance in the entity.
Description
Keywords
Comunicación interna, desempeño laboral, capacidad, compromiso
Citation
Joaquin Carrasco, Ingrid Ximena - Sánchez De La Cruz, Angélica Viviana , "Comunicación interna y desempeño laboral del personal de la sede administrativa de los Servicios Básicos De Salud Cañete -Yauyos, 2022", Tesis para optar el grado de Licenciada en Administracion , Escuela de pregrado. Facultad de Administracion. Universidad Nacional de Cañete. Cañete - Perú